Different Admin Roles provide different access points to the Admin Portal. Below you will find a description of each role and the different Admin Portal tabs each role will be able to access.


Assignment Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Make content assignments in both the Admin Portal and the QuickHelp Portal
  • Modify Group membership
  • Create/Modify User Journeys, Skill Paths, and Courses
  • Create/Link/Unlink Badges
  • Add new content
  • Publish/unpublish existing content

  • Enable Public Events/Limit Session Registrations

  • Publish/unpublish events
  • Modify any global settings
  • Mark Skill Paths or Events as Complete for Users

Dashboard
Content
Groups
Events
User Journeys
Skill Paths
Badges
Settings
Support Center


Communication Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Enable Public Events/Limit Session Registrations
  • Publish/unpublish events
  • Create/Modify/Send Communications
  • Modify any global settings
  • Configure custom SMTP settings
Dashboard
Events
Campaigns
Settings
Support Center


Library Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Create/Modify User Journeys, Skill Paths, and Courses
  • Add new content
  • Publish/unpublish existing content
  • Create/Link/Unlink Badges

  • Enable Public Events/Limit Session Registrations

  • Publish/unpublish events
  • Modify any global settings
Dashboard
Content
Events
User Journeys
Skill Paths
Badges
Settings
Support Center


System Group Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Modify Group membership
  • Create/Modify User Journeys, Skill Paths, and Courses

  • Enable Public Events/Limit Session Registrations

  • Publish/unpublish events
  • Modify any global settings
Dashboard
Groups
Events
User Journeys
Skill Paths
Settings
Support Center


User Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Create Users
  • Edit User data
  • Create/Modify User Journeys, Skill Paths, and Courses

  • Enable Public Events/Limit Session Registrations

  • Publish/unpublish events
  • Modify any global settings
  • Configure custom SMTP settings
Dashboard
Users
Events
User Journeys
Skill Paths
Settings
Support Center


User Group Creator


Users with this admin role can:Visible Admin Portal Tabs
  • Create Groups in QuickHelp (not the Admin Portal)
  • Add Users to User Groups in QuickHelp
No Admin Portal Access


Event Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Create Custom Events and Sessions

  • Enable Public Events/Limit Session Registrations

  • Publish/unpublish Events
  • Modify any global settings
  • Mark Event Sessions as Complete for users
Dashboard
Events
Settings
Support Center


Content Creator


Users with this admin role can:Visible Admin Portal Tabs
  • Create/Modify Topics and Categories (note: they cannot publish/unpublish Topics or Categories)

  • Create/Modify User Journeys, Skill Paths, and Courses  (note: they cannot publish/unpublish User Journeys, Skill Paths or Courses)

  • Add new content  (note: they cannot publish/unpublish content)

  • Publish/unpublish Resource Files and Asset Questions
  • Publish/unpublish Events
  • Create/Link/unlink Badges
Dashboard
Content
Events
User Journeys
Skill Paths
Badges
Support Center


Auditor (Read-Only Access)


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • View Topics and Categories and Assets

  • View User Journeys, Skill Paths, and Courses

  • View Email Campaigns

  • View Events
  • View Badges
  • View and export Users
  • View System Groups and Groups
  • View Group Membership
Dashboard
Content
Users
Groups
Events
Campaigns
User Journeys
Skill Paths
Badges
Support Center


Simulated Phishing Administrator


Users with this admin role can:Visible Admin Portal Tabs
  • View and export data from the main Dashboard
  • Publish/unpublish events
  • Create/Modify/Send Communications
  • Create/Modify/Send Phishing Campaigns
  • Modify any global settings
  • Configure custom SMTP settings
Dashboard
SKU's
Campaigns
Resources
Events
Settings
Support Center