Yes. QuickHelp now can send notifications (previously emails) through Teams. This includes but is not limited to:

  • The Welcome to QuickHelp Email
  • The Engagement Engine Email (formerly the Weekly User Digest)
  • Event Calendar Invites
  • Users added to a Group
  • Users assigned a User Journey
  • Custom Campaigns (for a how to click HERE) 

 

To move your communications to Teams Notifications, simply:

  1. Log in to the QuickHelp Admin Portal
  2. Select Settings > Configure
  3. Click Microsoft Teams as the Deliver method

 

 

NOTE : The delivery method for Custom Communication is selected when creating the specific Email or Teams message. Click HERE for how to create Custom Communications.

NOTE : Our current version of the app is 1.1.0. If you have version 1.0.4 or older, please uninstall it (here is a how to delete older version) and install this newest version (here is a how to install newest version). If you have additional questions regarding the BrainStorm QuickHelp Teams App, please reach out to your Client Success Manager.