Overview: The purpose of this article is to help Admins understand the advantages of switching from the QuickHelp sandbox to QuickHelp production. 

  1. Communication: When admins are using the QuickHelp Sandbox Mode, their end users will not receive direct communication from the QuickHelp Platform Team. 

  2. Limited License: QuickHelp Sandbox Mode offers many existing features. However, the QuickHelp Sandbox will only serve as a temporarily solution, and it’s meant for testing and demo purposes. 

  3. Software Features: Sandbox mode is typically refers to an isolated environment where software can be run and tested by end users. However, QuickHelp sandbox mode does not offer admins with every features that QuickHelp has to offer.