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Authentication


Authentication Solution home Troubleshooting

Having trouble logging in to QuickHelp? Here are a few helpful documents to help you troubleshoot.

Can't log in - who can help?
One of the first questions that pops into a user’s head when they are face to face with an error is “who can help me?” We are happy to help. Figuring ou...
Mon, Nov 23, 2020 at 4:48 PM
User Account has become locked
Problem If your organization authenticates in QuickHelp using a username and password (not Single Sign-On), there is the possibility of users forgetting ...
Tue, Oct 23, 2018 at 8:25 AM